What are software maintenance services?

Software maintenance services involve regular updates, performance tuning, and support to ensure that your software runs efficiently and remains secure over time.

What types of software maintenance and support services do you offer?

Our software maintenance and support services include troubleshooting, technical assistance, and guidance on software usage, and we are available 24/7 for your convenience.

How often should I update my software?

We suggest updating your software regularly to keep it running smoothly and securely. The frequency depends on your software's needs and the industry standards.

What is your response time for support requests?

Our goal is to address all support requests promptly. We strive for swift responses, typically within a few hours, depending on the severity of the issue.

How do you handle software performance tuning?

Our performance tuning process involves looking at your system's current performance, spotting any slowdowns, and making improvements to boost speed and efficiency.

Software Maintenance and Support Services

Our software maintenance services provide you with the peace of mind you need, allowing you to focus on what you do best growing your business.

software maintenance services we offer

Corrective Maintenance

We quickly address bugs and errors to keep your software performing at its best.

Preventive Maintenance

Our development team analyzes past issues and feedback to make proactive updates, reducing future risks.

Perfective Maintenance

We perform modifications, improvements, and updates based on user feedback and evolving business needs.

Adaptive Maintenance

Our adaptive maintenance ensures that the software remains compatible with new operating systems or hardware changes.

Security Services

We perform regular security assessments and updates, which are vital to protect the software from vulnerabilities.

Quality Assurance

We merge our quality assurance with maintenance to ensure your software remains reliable and easy to use over time.

why choose Cubix for software maintenance?
Proactive Monitoring
We know software issues can happen anytime, so we focus on spotting and fixing potential problems quickly.
Timely Updates
Our team ensures that your software is always up-to-date, incorporating the latest features and security enhancements.
Expert Support
Whether you have a technical question or need immediate assistance, we will always be there to provide you with reliable maintenance services.
Security Enhancements
With us, you can trust that your data is secure and your systems are resilient against potential attacks.
24/7 Support
We are around the clock here to ensure your software remains operational and efficient, day or night.
Track Record of Excellence
Cubix has a success history of 200+ clients who trust us for consistent delivery of high-quality services.

why choose Cubix for software maintenance?

Proactive Monitoring

We know software issues can happen anytime, so we focus on spotting and fixing potential problems quickly.

Timely Updates

Our team ensures that your software is always up-to-date, incorporating the latest features and security enhancements.

Expert Support

Whether you have a technical question or need immediate assistance, we will always be there to provide you with reliable maintenance services.

Security Enhancements

With us, you can trust that your data is secure and your systems are resilient against potential attacks.

24/7 Support

We are around the clock here to ensure your software remains operational and efficient, day or night.

Track Record of Excellence

Cubix has a success history of 200+ clients who trust us for consistent delivery of high-quality services.

our software maintenance and support roadmap

System Audit

We start by analyzing your software to understand its current performance, identify vulnerabilities, and pinpoint areas for improvement.

Strategic Planning

Based on our findings, we designed a maintenance plan just for you. This includes updates, upgrades, and optimizations that match your business goals.

Implementation

Our team implements the plan, addressing issues, optimizing performance, and rolling out updates without disrupting your operations.

Software Testing

We test the software to ensure everything works as expected. If needed, we provide ongoing preventive maintenance support.

Release and Reporting

Once approved, we compile all actions taken and their results into a report, which we provide for your records or future reference.

industries we serve

Healthcare
Delivering secure and compliant software solutions to enhance patient care and streamline operations.
Finance
Supporting financial institutions with robust software maintenance to ensure security and regulatory compliance.
Manufacturing
Optimizing production processes with software that enhances efficiency and reduces downtime.
Transportation
Ensuring smooth operations with software that manages supply chains and tracks deliveries effectively.
Telecommunications
Supporting telecom companies with reliable software solutions that manage networks and customer interactions.
Hospitality
Enhancing guest experiences through efficient booking and management software tailored for the hospitality industry.

our success stories

our clients simply love what we do

Proud to serve as the innovation partner for industry leaders who have experienced our expertise and excellence firsthand.

“Cubix successfully built the application, and the client is waiting for Appstore and Playstore approval. The project manager communicated primarily on Zoom and Slack, frequently providing updates. Above all, their genuine interest in the project and in-depth knowledge in this field were notable.”

Cleitn Kimberly A. Dalius, Founder

"Cubix managed to provide successful support and development in a timely manner. The app is still in preparation for the beta launch, but it has been receiving a lot of positive feedback from the client. The team provided excellent workflow and communication throughout the project."

Jackie Dallas, Director

“The engagement met the expectations of the internal team. Cubix successfully worked within the robust scope, often going above and beyond to ensure client satisfaction. The team provides clients with a high level of support while still working quickly and creatively.”

Hamed Al Zadjal, Digital Manager

“Cubix produced clean code and the app got positive reviews. While there were staffing and language issues, the overall experience was positive. The assigned resources were attentive and fixed problems within a day.”

Geoffrey Anderson, Co-Founder and CEO