How to Build Effective AI Agents?

Mohammad Azeem

21 Jan, 2025

.

7 min read

How to Build Effective AI Agents?

Artificial Intelligence (AI) is revolutionizing how we think and work, but building effective AI agents isn’t about creating the most complex solution. It’s about building the right solution for your business needs.

Whether you’re a developer exploring the potential of AI or a business leader who plans to drive sustainable growth and digital transformation, understanding how to build custom, effective AI agents that simplify and automate key processes has become quite crucial.

In this comprehensive guide, we’ll walk you through the essentials of building AI agents that actually work and deliver business value.  We’ll explore when to use them (and importantly, when not to), how to choose the right patterns, and how to combine them effectively. 

What is Agentic AI?

Agentic AI refers to advanced systems that can take actions and make decisions independently, like a virtual assistant. These cutting-edge tools can understand requests, gather information, and complete tasks without constant human oversight.

There are two main types of agentic AI – agents and workflows.

Workflows follow preset rules to finish jobs step-by-step. For example, a workflow could take notes in one step and summarize them in another. Agents adapt on the go to handle changing situations using AI reasoning. An agent could understand when it needs more details and ask questions for further clarification.

Both workflows and agents incorporate language models to power abilities like comprehending questions and generating written responses. 

By combining the latest natural language processing with flexible decision-making, agentic AI can deliver results without needing unnecessary human interventions. These semi-autonomous systems aim to amplify human capabilities and make complex tasks more manageable.

When Should You Use AI Agents (and When Should You Not)?

AI agents seem extremely useful – who wouldn’t want a virtual assistant that can fully automate tasks? 

However, these cutting-edge tools aren’t always the best fit.

You should only utilize agents for open-ended issues where the required steps aren’t predictable. For example, answering customer support tickets fall into this category since questions vary widely. Agents can dynamically adjust to handle each ticket’s unique needs. Their flexibility makes them perfect for such unconventional use cases.

On the other hand, you shouldn’t use agents for clearly defined sequences. Think assembly line production – set sequences of events work fine there. Deploying an expensive agent would be an overkill! Workflows that cue up pre-planned actions are cheaper for straightforward situations.

Another factor is whether autonomy provides value. Agents make choices independently, while workflows always need input on the next steps. Consider an AI assistant generating a personalized workout plan. It requires fully custom recommendations best left to an agent. However, for transcribing a simple customer call, a workflow suffices.

Lastly, assess whether the task enables feedback loops. Agents refine their approach using environmental cues, like testing code iterations to improve solutions. Therefore, jobs with measurable results suit them well.

How to Use Frameworks

When constructing an AI agent, frameworks promise to accelerate development. These handy tools provide pre-built components for common tasks like calling models, chaining prompts, and parsing responses. However, while convenient, frameworks have downsides too. Follow these tips to use them effectively!

Getting started with a framework makes sense for prototyping agents quickly. It enables seamless customizations for your specific use cases. Frameworks handle fussy details like managing API calls behind the scenes. This convenience can enable faster experimentation and iteration.

However, beware of excessive abstraction! Since frameworks obscure internal workings to simplify usage, agents can become black boxes. You lose sight of how data flows between components. When performance issues crop up, lacking visibility into prompts and responses hampers debugging.

Therefore, before deploying an agent into production, dig into the open-source code underlying your framework of choice. Check that default behaviors match assumptions, and customize components that don’t fit. Only by examining internals can you tweak effectively and ensure optimal configurations.

Read More: AI Integration for DevOps to Enhance Business Efficiency

Common Patterns in Agentic Systems

Augmented LLMs

This foundation links language models to extra capabilities like search, tools, and memory. For example, an LLM could query databases, utilize APIs, or access cached info to handle requests. Augmentations boost accuracy since models utilize knowledge beyond training data.

Augmented LLM

When augmenting, focus on tailoring to your use case and delivering an easy interface for models. 

Prompt Chaining

This workflow breaks tasks into multiple stages executed sequentially. An LLM makes a call, passes output to the next call, and so on until completion. Add checks between steps to validate progress.

prompt chaining

Prompt chaining suits situations with clear subdivision into subtasks. Trading some speed for improved accuracy by making each call simpler is the goal here.

For example, you can generate marketing copy and then translate it or outline a document before writing based on that summary.

Routing

Routing sends different input types to designated destinations specialized for that category. For instance, a support bot could direct technical issues, refund requests, and account questions to relevant human agents with appropriate skills and expertise.

routing workflow

Use routing when tasks have meaningful subgroups best handled separately. Successful classification of categories enables efficient divide-and-conquering. Models or traditional algorithms can drive routing decisions.

Parallelization

Running steps simultaneously expedites complex tasks with multiple considerations, while gathering diverse perspectives improves confidence in processes. Here are a couple of approaches you can consider:

  • Sectioning: Break complex tasks or challenges into parts handled concurrently before reassembly.
  • Voting: Invoke identical prompts on the same input for output variety.

parallelization workflow

Parallelization works well when divisible into truly independent pieces or needing multiple views. Useful tactics include guardrail screening of content occurring parallel to response generation and voting on classification decisions.

Orchestrator Workers

A central orchestrator LLM analyzes challenges then parcels out modular subtasks to helper models best suited for each job. Finally, it aggregates responses into the final result.

Consider orchestrator-workers for multifaceted issues with unforecastable components. Take modern coding – required files to edit and adjustments per file depend on the specific request. The orchestrator determines needs in real time.

orchestrator workers

Evaluator Optimizer

One LLM proposes solutions while another reviews output and provides feedback for refinement. Then, iterative fine-tuning continues until reaching desired quality targets.

Tasks with clear scoring criteria and measurable value gains through iteration are ideal fits. Imagine translating text or gathering comprehensive search results – LLMs can enhance initial attempts when guided on weaknesses. The key is identifiable improvement opportunities.

Evaluator Optimizer

AI Agents

AI agents represent the next evolution of automation – smart systems that can take actions and make decisions independently to complete tasks. These virtual assistants understand requests, gather necessary information, and produce deliverables without constant human oversight.

AI agents build on language models to comprehend questions and generate natural responses. By combining conversational abilities with flexible programming and self-directed workflows, they can mimic human-like problem-solving. The result? Automation that smooths workflows rather than introducing new challenges.

AI Agents

When to Use AI Agents

AI agents excel when tackling open-ended tasks with unclear required steps. Questions vary widely, so preset flows don’t suffice. Agents adjust on the go, asking clarifying questions to resolve each ticket’s unique needs.

You shouldn’t use agents for clearly defined sequences without variability. For example, for assembly line production, the consistent execution of predetermined steps works fine. Deploying an advanced agent would be overengineering. Basic workflows suit straightforward situations with predictable inputs and outcomes.

The value of autonomy is a key factor. Agents make choices independently, while workflows always need external input on the next actions. Assessing if a task benefits from fully customized responses based on context is important. Does success require reasoning like a human? If so, an agent can replicate that type of problem analysis.

Lastly, consider if the challenge produces clear feedback the agent can measure to refine its approach. For example, testing suggested code tweaks and tracking improvements enables honing programming agents. 

Use Cases of AI Agents

Early adopters report success applying AI agents for various tasks. These use cases take advantage of their versatility:

  • As customer support embraces automation, agents resolve issues, facilitate orders, field refund requests, and more. Understanding free-form questions and then guiding the conversation demonstrates their conversational abilities. 
  • Coding assistants tackle tasks like translating natural language to code, generating boilerplate segments, and even building full applications. 
  • Content creators utilize agents to brainstorm ideas, write initial drafts, and polish their work. Wordsmith and Jasper are some tools that simplify marketing workflows.

 

High-level flow of a coding agent

While promising, remember that many challenges that can be solved by an agent workflow may suit simpler solutions too. Set clear objectives then implement the minimal viable approach before pursuing complexity.

Combining and Tailoring These Patterns

By mixing and matching different patterns smartly, you can build powerful AI systems that work better than using just one pattern alone.

Here’s how you can combine and customize these patterns:

Mix and Match Wisely

You might begin with simple prompt chaining (where one AI task leads to another) and then add routing (sorting different types of requests) when you need it. The key is to add new patterns only when they truly help solve your problem.

Smart Combinations That Work Well

Here are some proven combinations that often work great together:

  • Use routing to sort requests, then let specialized workflows handle each type
  • Have an orchestrator (like a project manager) break down big tasks and assign them to different AI agents
  • Add an evaluator to check work quality and suggest improvements
  • Use parallel processing when you need to handle multiple tasks at once

Keep it Simple

Always remember these helpful tips: 

  • Start with the basics and add more features only when needed
  • Test new combinations in small ways before going big
  • Make sure each pattern you add serves a clear purpose
  • Keep track of how different parts work together
  • Focus on making the connections between patterns smooth and reliable

Unreal Flexibility

The best part? You can start small and grow your system as needed. However, there’s no one-size-fits-all solution. The right combination depends on what you’re trying to achieve.

Remember: The goal isn’t to use every pattern possible, but to find the right mix that makes your AI system work better while keeping things simple and manageable.

Popular AI Agents, Software, and Tools

Here’s a categorized list of some of the most common, widely used AI agents, software, and tools:

AI Agents

  • LangChain
  • AgentGPT
  • LangGraph
  • Microsoft Jarvis
  • Google PaLM
  • Amazon Bedrock
  • Claude
  • Rivet

Workflow Automation Tools

  • Zapier AI Workflows
  • Retool
  • Monday.com
  • Ada
  • Make

Coding Assistants & Tools

  • GitHub CoPilot
  • OpenAI Codex
  • Tabnine
  • Cursor AI

Read More: AI Trends for Businesses and Enterprises in 2025

Bottom Line

Crafting capable AI agents fuses conversational ability with autonomous workflows. Here’s the way forward our experts suggest:

  • Start simple then evolve complexity to balance versatility and control. 
  • Blend routing, orchestration, parallelization, and optimization patterns according to your needs. 
  • Focus customizations on prompts and critical integrations. 

There’s no one right architecture – blending smartly empowers agents to handle a wide range of tasks. It’s important to consider tradeoffs and emphasize adjustability when attempting to create the perfect AI agent.

Read More: Top 7 Predictions from Experts at Cubix for Generative AI

author

Mohammad Azeem

Category

Pull the Trigger!

Let’s bring your vision to life.